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Anonymous
Posted on Friday, 01 October 2004 - 11:48 pm:   

They deliver the modeem and microfilters on time but don't expect to get a quick response from their help line. A 2 hour wait is not uncommon.

I have a broadband modem in Well Hill Lane but it rarely works for more than 4 minutes. It not a 'allways on' service and trying to get BT to fix it is next to impossible!
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Anonymous
Posted on Monday, 20 February 2006 - 10:25 am:   

Things are better now. Broadband works in Well Hill Lane most of the time.

The dropping out every 4 minutes was due to faulty overhead cables that were replaced by BT.